JailATM is one of the most favorite services that connect the inmates with their families and friends. One of the reasons why it is preferred by many is the fact that it is easy to use. When a user, especially a new one, wants to find the information about a thing or about to do a thing, they can just visit the JailATM.com Support.
JailATm.com Support page is the page where the users can find a number of information about JailATM. With this, the users will be able to access or to do many things that are related to JailATM. If they have something to ask, they will not need to contact the customer service as most of the things are found and explained here. For those who are curious about the things that can be found on this page, they include:
Account:
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- ID Verification
- Create An Account
- Edit Account Details
- Forgotten Password
- Close Account
- Reactivating your account
- Add Payment Method
- Edit Payment Method
- Change Email Address
- Missing Activation email
- Mobile Devices
Deposits:
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- Accepted Payment Methods
- Fees
- How Do I Make A Deposit
- Deposit Limit Reached
- Resident Transfers to Another Facility or is Released
- Where Is My Deposit
- Deposit Made to Incorrect Resident
- Transaction Failed
- Payer Authentication
- Duplicate Deposit
- Deposit Refund Requests
- Resident Balance
- Deposit and Charge History
- Missing Resident
- Social Security Number Requirement
Email:
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- Messaging Subscription Explanation
- Setup Messaging Subscription
- Refill Messaging subscription
- Disable Messaging Subscription
- Change Card Funding Messaging subscription
- Send a Message
- Send an Image
- Rules for Images
- Reference Code XYZZY
- Email is Pending Review
- Message Not Sent – Draft not saving
- Block or Unblock Residents
- Email Refund Request
- Email and Video Visitation Charge History
- Missing Messages
Commissary Packs:
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- What is a Commissary Allowance
- Create a Commissary Allowance
- View Commissary Allowance Receipts
- Make a Commissary Order
- Commissary Pack History
- Cancel an Oder
- Commissary Pack Tracking
- Resident transferred or released
- Missing Resident for Commissary Packs
- Commissary Pack Refunds
Video Visitation:
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- Schedule a Video Call
- Connect to a Scheduled Call
- Making a Direct Dial Call
- Cancel a Scheduled Call
- Video Visitation Setup and Troubleshooting
- Volume Troubleshooting
- Refund Request
- Video Visitation on Mobile Devices
- Time Zone or Scheduling issues
- Enable Mic and Camera
SMS:
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- Set Up SMS Notifications
- Disable SMS Notifications
- Changing Phone Number For SMS Notifications
- Reading SMS Messages Online
- Paying For SMS Notifications
- Sending Images
- Number Visibility To Residents
- Carrier Compatibility
- How SMS Notifications Work – Summary
- Rules and Restrictions
- SMS Messaging Character Limits
- iPhone Short SMS Issue
If you are one of the users who want to find the information about something, when you are on the JailATM.com Support page, firstly, choose the section. Then, find the thing that you want to know. For instance, if you want to reset your password then you should choose Account and choose Forgotten Password. By clicking on one, you will be shown with a pop up page that consists of an explanation how to reset the password. For this information, there is also a video found on the same page. By following this video guide, you will be able to reset the password easily.
A bookworm and researcher especially related to law and citizenship education. I spend time every day in front of the internet and the campus library.
