JPay VideoGram Rules

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VideoGram is one of the features offered by JPay that allows you to be able to send a short video and attach it when you send an email to an inmate. To use it, it is important for you to know the rules of using this feature.

The first rule is that you are able to attach your VideoGram in the email that you send to an inmate. The second rule is that you record the video using a webcam attached to your computer and the third rule is that your VideoGram is limited to 30 seconds in duration. Another rule that you need to know is that the video cannot be larger than 1 MB (1024 kb). On the JPay site, it is also explained that you are only able to make attachments after you have typed your letter. Before you send an email together with the VideoGram that you attach, make sure that you buy stamps first because stamps are needed to send email, photo attachments, VideoGram, eCards, or Snap n Send.

How about the steps to create a VideoGram? You are able to follow the steps below to know about it.

  • First, when you are creating an email, you have to click on the Record Video option on the Compose page.
  • After that, you will be in the VideoGram Room and the thing that you have to do there is to click on the Record button so that it can record your VideoGram.
  • Now, you will see a pop-up message which asks you to permit the system to take control of your web camera and microphone. And the thing that you have to do here is to click on the Allow option. After that, the recording will start. If you want to pause or stop the recording before the time limit, you are able to click on the Pause button.
    create a VideoGram with adibe flash layer
  • If you are done recording the VideoGram, then you have to click on the Attach option.

Now, after you know some rules of using VideoGram and also the steps for creating it, you can try to send one to your loved one who is incarcerated.

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