CIDNET Video App: Visits & Conference Calls

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CIDNET is known as a thing that serves as a bridge between inmates and their loved ones such as their family members and friends. This one has many to offer. One of the things offered by CIDNET is called CIDNET Video App. Have you ever heard about CIDNET Video App before? Do you know what it is?

About CIDNET Video App

CIDNET Video App is the name of the app created by CIDNET. It is used by the facility with the aim to connect inmates and approved contacts without having to visit the site. With it, distance is no longer an issue. Aside from that, it is also possible for them to exchange talks in real time.

CIDNET Video App Visits & Conference Calls

About CIDNET Utilization Events (CUEs)

In their housing areas at the facility, inmates can use touch screen devices mounted to the walls to video call their loved ones who are outside. It is only possible if they participate in Video Conversations which are also popular as CIDNET Utilization Events or CUEs.

There are a lot of benefits of CIDNET Utilization Events or CUEs, such as:

  • They are free: In order to connect with the inmates with CUEs, the family members or friends of inmates don’t have to pay for blocks of time and per-minute rates, making it different compared to other services. All that they need to do is to purchase data.
  • They are efficient: CUEs don’t involve staff. Everything can be done online and without the involvement of staff.
  • They can be scheduled: The contacts can schedule CUEs from their home, meaning they don’t have to come to the facility.
  • They work on any device: Feel free to use a phone, computer, or tablet. Anything is fine as long as there is internet connection.
  • Their local version is available: In case there is no smartphone or laptop, there are local video CUEs. In order to participate in local CUEs, the family members or friends of inmates have to come to the facility. At the facility, they will hold a video session or conference with their loved one who is behind the bar.
  • They have intelligence tools: These intelligence tools include Voice-to-text Transcription, Flagged Text Alerts, Multi-Party Detection, Visual Link Analysis, and Biometric Speaker Identification. They can be used to verify the identities of both inmates and contacts, detect any multiple visitors, and export recordings.
  • They can be monitored: The security staff has the ability to monitor multiple video CUEs in real time using CIDNET’s artificial intelligence and machine learning technology.
  • They can be terminated: The security staff can also terminate them if the inmate, their loved one or both violates the facility guidelines.
  • They can be playbacked and downloaded: The investigators can playback and download past CUEs.
  • They can be transcribed to searchable text: Since CUEs are recorded indefinitely, the audio from conversations can be transcribed to searchable text when both parties hang up. Everything can be done without human involvement.
  • They can be accessed securely from anywhere in the world at any time.

Using CIDNET Video App or Participating in CIDNET Utilization Events (CUEs)

In order to use CIDNET Video App or participating in CIDNET Utilization Events (CUEs), there are several steps to follow, including:

  1. The first thing that you have to do is to create a CIDNET account.
  2. Once you have successfully created an account, log in to your account
  3. Next, you have to complete your account.
  4. After completing it, it is time for you to link with your inmate.
  5. Then, wait for the request to be approved.
  6. Once your request is approved, you can purchase data.
  7. Now that you have data, you can schedule a video CUEs by clicking Video and then choosing New Schedule.
  8. When your CUE is about to start, click the Launch button. This button usually shows up automatically. If it does not, please click Refresh.

Bottom Line

In conclusion, CIDNET offers so many services to inmates and their loved ones. One of the most popular ones includes CIDNET Video Visitation or App. This one is similar to a cell phone plan. If a family member, a friend, or anyone who wants to meet an inmate through CIDNET Video App, they have to participate in the CIDNET Utilization Event or CUE. To be able to participate in it, they have to create a CIDNET account, send a request, and once they are approved, they have to purchase data and schedule a video Cue before communicating with an inmate.

For more information about CIDNET Video App or CIDNET Utilization Events (CUEs), it is better for you to visit the official website of CIDNET. If you have something to ask, you are recommended to submit a CIDNET Ticket if you already have a CIDNET account or submit a message through the form found on its official website or call (888) 984-1903.

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