With Securus, inmates are allowed to have their own Securus Debit account that they can use to call anyone on their approved calling list. The Securus Debit account is not commissary account, instead it includes services such as eMessaging Stamps, phone calls, table media and also a Video Connect sessions.
To call people outside, make sure an inmate’s Securus Debit account have enough balance. To add funds to an inmate’s Securus Debit account faster, you can do it by making a call to Securus Customer Support. If you do not know the Securus customer support phone number to add funds, you can see our post below!
What is Securus Phone Number to Add Money to a Securus Debit Account?
In addition to adding money to an inmate Securus Debit Account online by visiting official Securus website, you can also make a call to Securus Customer Support to add money. The phone number you can call to add funds to a Securus Debit Account includes:
- 1-972-734-1111 (Calling from mobile device), OR
- 1-800-844-6591 (Calling using landline phone/international)
After knowing the Securus phone number to call, you can start making a call to add money to an inmate’s Securus Debit account.
Other Methods to Add Money to a Securus Debit Account
Secures seems to provide some methods to add funds to a Securus Debit account. Aside from making a call to Securus Customer Support, you can also add funds to a Securus Debit account through following options:
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By Online through Securus website or Securus mobile app
To add funds to a Securus Debit Account online, you can visit official Securus website here. or use Securus mobile apps available on Play Store and App Store. To add money online, you can use credit card or debit card and make sure to setup an account to check the payment history and balance.
Some types of cards you can use include VISA, MasterCard credit cards, Bankcards and registered prepaid cards with a VISA or MasterCard logo. Need to know, all payments paid by VISA or MasterCard will post immediately, as long as you provide the correct information. To easily register a prepaid card, you can also use a contact number on the back side of the card.
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By Mail
To add funds to a Securus Debit Account by mail, you may have to complete the remittance slip that you can find here. Once you fill out all of forms, you can then print and mail it with your check or through money order to:
Securus CBS Securus Debit Account
P.O. Box 975420
Dallas, TX 75397-5420
After you send mail to add money to an inmate’s Securus Debit Account, you may need to wait for 7 – 10 days for processing. While you are waiting for processing, you can also try to check their balance on your Securus Debit Account.
To check the balance of Securus Debit Account, you may need to log into their Securus account first using your login credentials. Once you’re logged in, you can see the balance of Securus Debit Account by heading to the phone service section.
Using Securus Inmate Phone Services, Here’s How!
Before making a phone call, you always need to check the rules of the specific facility where an inmate is housed. First, you need to check if you are on the inmate’s approved calling list and an inmate is also willing to call you.
Then, you need to check if an inmate allows collect calls or if other companies like Securus may be used. If Securus is allowed to be used in the facility, make sure to learn deeply about its service and options. Here are product options offered by Securus:
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AdvanceConnect
AdvanceConnect allows you to use prepaid calling option to manage how much you want to spend on inmate calls.
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Inmate Debit
Inmate Debit is also known as Securus Debit Account where you can add funds to their account, allowing them to make a call and pay for the calls.
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Direct Bill
Direct Bill allows you to receive monthly charges directly to your Securus account. To choose this option, you will need a credit check to be eligible for this option.
A bookworm and researcher especially related to law and citizenship education. I spend time every day in front of the internet and the campus library.
I have a secures account with a 20 dollar balance can any inmate call me collect through any facility. Not just the one originally set up for? Thank you for your help.