We know how crucial it is for you to receive calls from a correctional facility. So, on this page, we are going to share some tips to prevent calls from being blocked. Make sure you read this entire article as it really benefits you.
Tips to Prevent Calls from Being Blocked at Securus
Here are some tips to prevent calls from being blocked and ensure you will always receive calls:
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- You have to add more funds to use for the month.
- You have to log into Securus Online and click Add Funds.
- You have to make a payment higher than the minimal amount on your bill.
- You do not forward calls.
- You do not attempt to add additional parties to the line.
Well, the text above is a few tips to prevent calls from being blocked and ensure you will always receive calls.
Block My Phone Number from Receiving Incarcerated Individual Calls – Here’s Way
For those who want to prevent calls from a correctional facility handled by Securus Technologies, you can follow these steps below.
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- Firstly, log into your account at www.securustech.net. Then, click Manage Prepaid Account.
- After that, click Block/Unblock Calls.
- In this step, click Add a Block in the upper right-hand corner.
- Please choose the phone number you want to block, and if you want to block all the facilities or a specific facility, choose All Facilities from the drop down and click Add to add the block.
- Lastly, you are able to choose Specific Facility, State and Facility from the drop down. Next, you only need to click Add to add the block.
- Firstly, log into your account at www.securustech.net. Then, click Manage Prepaid Account.
In addition, you are able to contact Securus’s team at 972-734-1111. A representative will help you in placing a restriction on your phone line. Do not worry, there is no charge for this service.
Securus teams make every effort to stop unwanted collect calls. But they cannot guarantee this service for facilities that Securus Technologies does not support. If you are still receiving collect calls more than 48 hours after doing a restriction on your phone line, then you have to contact Securus Technologies and additional steps can be taken to prevent the collect calls.
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